Is X (Twitter) down today?

How to Contact X (Twitter) Technical Support?

- X Help Center at help.x.com;

- Submit support request at help.x.com/forms;

- Report problems through app (Settings > Help Center);

- X Support account at https://x.com/Support;

- X Premium subscribers: priority support;

- Community forums for troubleshooting;

- Check known issues at help.x.com.

Latest News and Current Information:

- X Support - https://x.com/Support;

- X Engineering - https://x.com/XEng;

- X Premium - https://x.com/premium;

- Status Updates - https://x.com/XDaily (community-maintained);

- Official Website - https://x.com;

- Help Center - https://help.x.com;

- X Business - https://business.x.com.

X (Twitter) Outage: Service Unavailable or Connection Issues

When X experiences an outage, users may encounter loading errors, tweets not posting, or complete inability to access the platform.

- Check status updates on alternative social platforms;

- Try accessing through different browsers or devices;

- Verify internet connection is stable;

- Clear browser cache and cookies;

- Try X mobile app if web not working;

- Switch between Wi-Fi and mobile data;

- Wait 15-30 minutes during confirmed outages.

Posting Problem: Tweets Not Sending or Stuck Posting

Posting issues include tweets failing to publish, posts stuck on "sending," or media upload errors.

- Check internet connection stability;

- Verify tweet within character limit (280 characters);

- Reduce media file size if too large;

- Remove problematic links or media;

- Clear app cache and retry;

- Force quit and restart X app;

- Try posting from web browser instead;

- Check if account has posting restrictions.

Login or Account Issue: Cannot Sign In or Locked Account

Authentication problems include login errors, account suspended messages, or password issues.

- Verify X account credentials are correct;

- Use "Forgot Password" to reset at x.com;

- Check email for verification codes;

- Clear browser cache before login;

- Disable VPN during login;

- Check if account suspended (check email);

- Complete account verification if required;

- Submit appeal if account wrongly suspended.

Timeline or Feed Fault: Timeline Not Loading or Refreshing

Feed issues include timeline not updating, tweets not appearing, or infinite loading.

- Pull down to refresh timeline manually;

- Clear X app cache completely;

- Force quit and restart app;

- Check if "For You" or "Following" tab selected;

- Switch between tabs to refresh;

- Log out and back into account;

- Reinstall X app if persistent;

- Try accessing from web browser.

Notification Problem: Not Receiving Alerts or Mentions

Notification issues include missing alerts, delayed notifications, or mentions not showing.

- Enable notifications in phone settings;

- Check X notification settings (Settings > Notifications);

- Disable battery optimization for X app;

- Turn off Do Not Disturb mode;

- Check specific notification preferences;

- Clear app cache and restart;

- Reinstall app if notifications stopped;

- Verify push notifications enabled.

Direct Messages Fault: DMs Not Sending or Loading

DM problems include messages not delivering, conversations not loading, or media sending errors.

- Check internet connection stability;

- Verify recipient allows DMs from everyone;

- Clear X app cache;

- Force quit and restart app;

- Try sending from web version;

- Check if message contains blocked content;

- Reduce media file size;

- Wait if recipient's DMs are full.

Media Upload Issue: Images or Videos Not Uploading

Media problems include upload failures, video processing errors, or image quality issues.

- Check media file size and format requirements;

- Reduce video length (up to 2:20 for most users);

- Compress images before uploading;

- Check internet connection is stable;

- Try uploading different file format;

- Clear app cache and retry;

- Upload from different device;

- Use recommended formats (MP4 for video, JPG/PNG for images).

Verification or Blue Checkmark Fault: X Premium Features Not Working

Verification issues include blue checkmark not appearing, premium features unavailable, or subscription errors.

- Verify X Premium subscription is active;

- Check subscription status in settings;

- Wait up to 24 hours after subscribing;

- Restart app to refresh subscription;

- Check payment method is valid;

- Sign out and back into account;

- Contact support for billing issues;

- Verify profile meets eligibility requirements.

Search or Trends Problem: Search Not Working or Trends Not Loading

Search issues include no results appearing, trends not updating, or search errors.

- Clear search history and cache;

- Try different search terms;

- Remove special characters from search;

- Check if content restricted in your region;

- Use advanced search operators;

- Refresh trends section manually;

- Try searching from web version;

- Wait if search temporarily unavailable.

Engagement or Analytics Fault: Likes, Retweets, or Stats Not Updating

Engagement problems include counts not updating, analytics not loading, or impression errors.

- Refresh page or pull down to update;

- Wait few minutes for counts to sync;

- Check X Analytics separately;

- Clear cache and restart app;

- View analytics from web dashboard;

- Engagement may take time to reflect;

- Check if post visibility restricted.