Is Facebook down today?

How to Contact Facebook Technical Support?

- Help Center at facebook.com/help;

- Report a problem through app settings;

- Meta Business Support for business accounts;

- Community help forum for user assistance;

- Submit appeal through Account Quality;

- Support inbox for account issues;

- Live chat for advertisers and businesses.

Latest News and Current Information:

- X (Twitter) - https://x.com/Facebook;

- Instagram - https://www.instagram.com/facebook;

- Meta Newsroom - https://about.fb.com/news;

- Official Website - https://www.facebook.com;

- Help Center - https://www.facebook.com/help;

- Meta for Business - https://www.facebook.com/business;

- Meta Blog - https://about.fb.com/blog;

- Transparency Center - https://transparency.fb.com.

Facebook Outage: Service Unavailable or Connection Issues

When Facebook experiences an outage, users may encounter feed not loading, login failures, or complete inability to access the platform.

- Check Facebook status on other social platforms;

- Try accessing through different browsers or devices;

- Verify internet connection is stable;

- Clear browser cache and cookies;

- Try Facebook mobile app if web not working;

- Switch between Wi-Fi and mobile data;

- Wait 15-30 minutes during confirmed outages;

- Check if issue is regional or global.

Login or Account Problem: Cannot Sign In or Password Issues

Authentication problems include login errors, account locked messages, or verification issues.

- Verify email/phone and password are correct;

- Use "Forgot Password" at facebook.com;

- Check email or phone for verification codes;

- Clear browser cache before login;

- Try logging in from different device;

- Complete identity verification if requested;

- Check if account temporarily locked;

- Use trusted contacts for recovery;

- Try incognito/private browsing mode.

News Feed Issue: Feed Not Loading or Posts Not Appearing

Feed problems include blank timeline, posts not updating, or feed freezing.

- Refresh page or pull down to update;

- Clear browser or app cache;

- Check internet connection speed;

- Switch between "Home" and "Most Recent";

- Log out and back into account;

- Disable browser extensions temporarily;

- Try different browser or app;

- Check if followed pages still active;

- Verify not accidentally unfollowed friends.

Posting Problem: Cannot Create Posts or Share Content

Posting issues include post button not working, uploads failing, or posts disappearing.

- Check if post violates community standards;

- Verify image/video format supported;

- Reduce media file size;

- Check internet connection stable;

- Clear app cache and retry;

- Try posting text only first;

- Check if posting limit reached;

- Verify account not restricted;

- Try different browser or device.

Photo or Video Fault: Media Not Uploading or Not Displaying

Media problems include photos not loading, video upload errors, or playback issues.

- Check file size within limits;

- Verify supported formats (JPG, PNG, MP4);

- Compress large files before upload;

- Check internet connection speed;

- Clear browser or app cache;

- Try uploading fewer photos at once;

- Disable hardware acceleration in browser;

- Update app to latest version;

- Try different browser or device.

Messaging Issue: Messenger Not Working or Messages Not Sending

Messaging problems include messages not delivering, chat unavailable, or notification delays.

- Check internet connection stable;

- Update Messenger app to latest version;

- Clear Messenger app cache;

- Verify recipient hasn't blocked you;

- Check if message stuck in "Sending";

- Restart app completely;

- Try sending from facebook.com/messages;

- Check if account has messaging restrictions;

- Reinstall Messenger app.

Notification Problem: Notifications Not Appearing or Delayed

Notification issues include missing alerts, delayed notifications, or notification settings not working.

- Enable notifications in app settings;

- Grant notification permissions on device;

- Check phone notification settings;

- Clear app cache and restart;

- Check notification preferences on Facebook;

- Verify not in quiet mode or Do Not Disturb;

- Reinstall app to reset notifications;

- Check battery optimization not blocking;

- Update app to latest version.

Account Security Fault: Hacked Account or Suspicious Activity

Security problems include unauthorized access, suspicious login alerts, or account compromised.

- Change password immediately;

- Enable two-factor authentication;

- Review recent login activity;

- Remove suspicious apps with Facebook access;

- Check for unauthorized posts or messages;

- Secure email account associated;

- Report compromised account to Facebook;

- Review active sessions and log out all;

- Scan device for malware.

Friend Request or Following Issue: Cannot Add Friends or Follow Pages

Connection problems include friend requests failing, cannot follow pages, or friend list errors.

- Check if reached friend limit (5,000);

- Verify not blocked by person;

- Wait if recently sent many requests;

- Check if account has adding restrictions;

- Try following instead of friending;

- Clear app cache and retry;

- Check privacy settings of target account;

- Verify account not flagged for spam;

- Try from different device.

Video or Live Streaming Problem: Cannot Go Live or Watch Videos

Streaming issues include live video failing, videos not playing, or broadcast errors.

- Grant camera and microphone permissions;

- Check internet speed (minimum 4 Mbps);

- Update app to latest version;

- Clear browser or app cache;

- Try different browser;

- Restart device completely;

- Check if video blocked in your region;

- Disable VPN during streaming;

- Reduce video quality if buffering.

Facebook Groups Fault: Cannot Post in Groups or Access Group Content

Groups problems include posts pending approval, cannot join groups, or group content not loading.

- Check if group requires admin approval;

- Verify group rules before posting;

- Check if you're banned from group;

- Wait for moderator approval;

- Try accessing group from web;

- Clear cache and retry;

- Check if group is archived;

- Verify not violating group posting rules;

- Contact group admin if persistent.

Marketplace Issue: Cannot List Items or View Listings

Marketplace problems include cannot create listings, payment issues, or items not appearing.

- Verify Marketplace available in your region;

- Check if account eligible for Marketplace;

- Complete profile information fully;

- Upload clear photos of items;

- Follow Marketplace commerce policies;

- Check if listing blocked for violations;

- Clear app cache and retry;

- Try listing from different device;

- Verify payment method if buying.

Mobile App Fault: Facebook App Crashing or Not Working

Mobile app problems include crashes, slow performance, or features unavailable.

- Update Facebook app to latest version;

- Clear app cache and data;

- Check phone storage space available;

- Restart phone completely;

- Reinstall Facebook app;

- Grant all necessary permissions;

- Check internet connection stable;

- Disable battery optimization for app;

- Try Facebook Lite as alternative.