Is Discord down today?

How to Contact Discord Technical Support?

- Submit request at https://support.discord.com/hc/en-us/requests/new;

- Report bugs through Discord > Settings > Appearance > Submit a Bug;

- Trust & Safety issues at https://support.discord.com/hc/en-us/articles/360000291932;

- Email support@discord.com for urgent account issues;

- Check Help Center at https://support.discord.com for comprehensive guides;

- Community support at https://discord.gg/discord-testers (for beta issues).

Latest News and Current Information:

- X (Twitter) - https://x.com/discord;

- X (Support) - https://x.com/discord_support;

- Instagram - https://www.instagram.com/discord;

- Official Blog - https://discord.com/blog;

- Status Page - https://discordstatus.com;

- Help Center - https://support.discord.com;

- Developer Portal - https://discord.com/developers.

Discord Outage: Service Unavailable or Unable to Connect

When Discord experiences an outage, users may encounter connection errors, login failures, or complete inability to access servers.

- Check Discord status at https://discordstatus.com for real-time service health updates;

- Try accessing through different platforms (desktop app, web browser, mobile);

- Verify your internet connection is stable;

- Restart Discord app completely (ensure it's closed in system tray);

- Clear Discord cache (Settings > Advanced > Clear Cache);

- Check if your firewall or antivirus is blocking Discord;

- Wait 15-30 minutes during confirmed outages.

Voice Channel Problem: Unable to Connect or Hear Others

Voice chat issues include connection failures, robot/distorted audio, or one-way communication.

- Check input/output device settings in Discord User Settings > Voice & Video;

- Test your microphone and speakers/headphones outside Discord;

- Reset voice settings (Voice & Video > Reset Voice Settings);

- Switch voice server region in server settings;

- Disable Quality of Service in Voice & Video settings;

- Check if VPN is interfering with voice connections;

- Update audio drivers on your device;

- Allow Discord through firewall for UDP connections.

Message Delivery Issue: Messages Not Sending or Receiving

Message problems include failed sends, delayed delivery, or messages not appearing.

- Check your internet connection stability;

- Verify you have proper permissions in the channel;

- Ensure you're not rate-limited for sending too many messages;

- Clear Discord cache and restart app;

- Check if you've been muted or timed out in the server;

- Try sending messages from different device to isolate issues;

- Disable Discord experiments in settings if enabled;

- Update Discord to latest version.

Login Authentication Fault: Can't Access Account or 2FA Problems

Authentication failures include incorrect password errors, 2FA code issues, or account locked messages.

- Use "Forgot Password" at discord.com to reset credentials;

- Check email spam folder for Discord verification messages;

- If 2FA enabled, ensure authenticator app time is synced correctly;

- Use backup codes if you've lost access to 2FA device;

- Disable 2FA via email if completely locked out;

- Check if account was disabled for Terms of Service violations;

- Try logging in through web browser instead of app;

- Contact support if account shows unauthorized access.

Server Join Problem: Unable to Join or See Servers

Server access issues include invites not working, servers disappeared, or "Invalid Invite" errors.

- Check if invite link has expired or has usage limits;

- Verify you're not banned from the server;

- Check if server was deleted by owner;

- Ensure you haven't reached maximum server limit (100 for standard users);

- Try accepting invite from different device or browser;

- Clear Discord cache and restart;

- Check if phone verification is required but not completed;

- Confirm server meets Discord's community guidelines.

Screen Share or Stream Fault: Unable to Share Screen or Black Screen

Screen sharing problems include black screens, audio not sharing, or quality issues.

- Check if you have permissions to screen share in the channel;

- Run Discord as administrator on Windows;

- Disable hardware acceleration in Discord settings;

- Update graphics drivers to latest version;

- Close applications using hardware acceleration during stream;

- Select correct window/screen when initiating share;

- Lower stream quality if connection is unstable;

- Restart Discord completely before attempting again.

Notification Issue: Not Receiving Alerts or Too Many Notifications

Notification problems include missing alerts, delayed notifications, or notification spam.

- Enable notifications in device system settings for Discord;

- Check notification settings in User Settings > Notifications;

- Adjust per-server notification settings (right-click server > Notification Settings);

- Disable "Suppress @everyone and @here" if you want all mentions;

- Enable push notifications on mobile devices;

- Clear Discord cache to refresh notification system;

- Check Do Not Disturb status isn't enabled;

- Update Discord app to fix notification bugs.