based on user reports and queries over the last 24 hours
Bluesky outage statistics
- Support form at bsky.app/support;
- Email support at support@bsky.app;
- Report bugs through app feedback;
- Community discussions on GitHub;
- Follow @bsky.app for official updates;
- Check documentation at docs.bsky.app;
- Discord community for user help.
- Bluesky Official - https://bsky.app/profile/bsky.app;
- X (Twitter) - https://x.com/bluesky;
- GitHub - https://github.com/bluesky-social;
- Official Website - https://blueskyweb.xyz;
- Status Page - https://status.bsky.app;
- Documentation - https://docs.bsky.app;
- Blog - https://blueskyweb.xyz/blog;
- App Download - https://bsky.app.
When Bluesky experiences an outage, users may encounter feed not loading, login failures, or complete inability to access the platform.
- Check Bluesky status at status.bsky.app;
- Monitor @bsky.app account for updates;
- Try accessing through different browsers or devices;
- Verify internet connection is stable;
- Clear browser cache and cookies;
- Try Bluesky mobile app if web not working;
- Switch between Wi-Fi and mobile data;
- Wait 15-30 minutes during confirmed outages.
Authentication issues include login failures, app password errors, or account access problems.
- Verify handle and password are correct;
- Use app password for third-party clients;
- Check email for verification codes;
- Clear browser cache before login;
- Try different client or official app;
- Generate new app password if needed;
- Check if account suspended (check email);
- Reset password through email recovery.
Feed problems include timeline not updating, posts not appearing, or blank feed.
- Pull down to refresh feed manually;
- Check internet connection stability;
- Clear app cache and restart;
- Switch between "Following" and algorithm feeds;
- Check if followed accounts posting;
- Log out and back into account;
- Try different Bluesky client;
- Verify custom feeds working properly.
Posting problems include post button not working, images not uploading, or character limit errors.
- Check post within 300 character limit;
- Verify image size and format supported;
- Check internet connection stable;
- Try posting without media first;
- Clear app cache and retry;
- Reduce image file size;
- Try different browser or app;
- Check if account has posting restrictions.
Media issues include images not loading, video not playing, or upload failures.
- Check image file size under limit;
- Verify supported formats (JPEG, PNG, WebP);
- Compress large images before upload;
- Check internet connection speed;
- Clear browser or app cache;
- Try uploading from different device;
- Disable browser extensions temporarily;
- Wait and retry if CDN issues.
Notification problems include missing alerts, delayed notifications, or notification settings not working.
- Enable notifications in app settings;
- Grant notification permissions to app;
- Check phone notification settings;
- Refresh notifications manually;
- Clear app cache and restart;
- Check if notifications muted temporarily;
- Reinstall app to reset notifications;
- Verify battery optimization not blocking.
Search problems include no search results, search errors, or profiles not found.
- Check spelling of search terms;
- Try searching with @ for handles;
- Use hashtags for topic search;
- Clear search history and cache;
- Try different search keywords;
- Check if account exists or deleted;
- Wait if search indexing delayed;
- Try advanced search filters.
Custom feed issues include feeds not updating, feed errors, or feeds not appearing.
- Refresh custom feed manually;
- Check if feed creator updated algorithm;
- Verify feed still exists;
- Re-add feed to your list;
- Clear app cache and restart;
- Try different custom feed;
- Check feed creator's account active;
- Report feed issues to creator.
Mobile app problems include crashes, features unavailable, or slow performance.
- Update Bluesky app to latest version;
- Clear app cache and data;
- Check phone storage space available;
- Restart phone completely;
- Reinstall Bluesky app;
- Grant all necessary permissions;
- Check internet connection stable;
- Disable battery optimization for app;
- Try official app vs third-party clients.
Moderation problems include blocks not applying, muted words not working, or reporting issues.
- Verify user blocked successfully;
- Check block lists subscribed to;
- Update muted words and tags;
- Clear cache after blocking;
- Report content through proper channels;
- Check moderation settings updated;
- Subscribe to community block lists;
- Contact moderators for persistent issues.
Bluesky
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