Is WoT down today?

How to Contact World of Tanks Technical Support?

- Support portal at wargaming.net/support;

- Submit ticket through game client;

- Player Support Center online;

- Official forums at forum.worldoftanks.com;

- X (Twitter) @WoTConsoleSupport (console);

- Community contributors for guidance.

Latest News and Current Information:

- Official Website - https://worldoftanks.com;

- X (Twitter) - https://twitter.com/WorldofTanks;

- Reddit - r/WorldofTanks;

- Discord - Official WoT server;

- Instagram - @worldoftanks;

- Wargaming.net - Main portal.

World of Tanks Outage: MMO Tank Battle Game Servers Down

Service disruptions manifest as WoT not launching, login errors, server unavailable, garage not loading, or game completely inaccessible.

- Check server status at worldoftanks.com;

- Restart World of Tanks game client;

- Verify stable internet connection;

- Update game to latest version;

- Wait during scheduled maintenance;

- Select different server cluster;

- Verify Wargaming.net services operational;

- Check regional server status specifically;

- Clear game cache folder;

- Monitor official forums for updates.

Connection or Login Problem: Cannot Access WoT Account

Authentication issues include login failing, incorrect password errors, server connection timeout, or two-factor authentication problems.

- Verify email/username and password correct;

- Check Wargaming account active;

- Select correct server region;

- Complete two-factor authentication properly;

- Reset password via official website;

- Clear browser cookies for launcher;

- Verify account not banned/suspended;

- Check firewall not blocking connection;

- Try different login method;

- Contact support for account recovery.

Performance or FPS Fault: World of Tanks Running Slow

Performance problems include low framerate, stuttering, freezing, crashes during battles, or graphics glitches.

- Lower graphics settings in client;

- Update graphics card drivers;

- Close background applications;

- Verify PC meets minimum requirements;

- Disable mods temporarily to test;

- Clear WoT cache files completely;

- Check CPU/GPU temperatures;

- Verify game installed on SSD;

- Repair game client via launcher;

- Reinstall game if issues persist.

Matchmaking or Queue Issue: Cannot Find Battles in WoT

Matchmaking problems include infinite queue, battles not starting, team imbalance, or "matchmaking failed" errors.

- Restart game client completely;

- Check server population online;

- Try different tank tier;

- Switch to different battle mode;

- Verify platoon composition valid;

- Check queue during peak hours;

- Verify tank not banned in mode;

- Remove problematic mods;

- Check internet connection stable;

- Wait for matchmaker rebalancing.

Premium or Gold Problem: Premium Account Not Working

Premium features issues include premium time not active, gold not received, premium tanks missing, or subscription not renewing.

- Check premium status in garage;

- Verify purchase completed successfully;

- Restart game to refresh account;

- Check transaction in payment history;

- Verify correct server for purchase;

- Wait 10-15 minutes for activation;

- Check email for purchase confirmation;

- Verify premium time not expired;

- Contact billing support with receipt;

- Check bank statement for charges.

Battle or Gameplay Bug: Tanks or Mechanics Not Working

Gameplay issues include guns not firing, modules broken, ammo not loading, physics glitches, or abilities malfunctioning.

- Report bug via support portal;

- Check ammunition loaded correctly;

- Verify crew trained for vehicle;

- Repair all modules in garage;

- Remove conflicting mods;

- Check ping/latency in battle;

- Verify equipment functioning;

- Record replay for evidence;

- Check known bugs in patch notes;

- Update game to latest version.

Clan or Platoon Problem: Cannot Join Clan Wars or Platoons

Social features problems include clan invites failing, platoons disbanding, voice chat broken, or stronghold unavailable.

- Check clan requirements met;

- Verify correct tank tier for platoon;

- Restart client to refresh clan data;

- Check clan roster not full;

- Verify stronghold not under attack;

- Test voice settings in options;

- Check platoon leader permissions;

- Verify server region matches;

- Remove and rejoin platoon;

- Contact clan commander for access.

Mod or Modification Issue: WoT Mods Causing Crashes

Modification problems include game crashing with mods, mods not loading, banned mods detected, or mod incompatibility.

- Remove all mods and test vanilla;

- Update mods to current game version;

- Check mods from official sources only;

- Verify mods compatible with patch;

- Remove banned/illegal mods immediately;

- Install mods one-by-one to test;

- Clear mods_cache folder;

- Check mod configuration files;

- Use mod hub for safe mods;

- Reinstall game for clean state.

Store or Purchase Fault: WoT Premium Shop Not Working

Store functionality issues include items not purchasing, shop not loading, bundles unavailable, or payment methods failing.

- Verify payment method valid;

- Check regional store restrictions;

- Clear browser cache for web shop;

- Try different payment method;

- Check purchase limits not exceeded;

- Verify account not restricted;

- Wait for shop synchronization;

- Check item still available;

- Contact billing with error code;

- Try purchasing via website instead.

Tank or Vehicle Problem: Tanks Missing from Garage

Inventory issues include tanks disappeared, vehicles locked, research tree broken, or modules missing.

- Restart game to refresh garage;

- Check filters applied in garage;

- Verify tank not in reserve;

- Check nation/tier filters;

- Verify tank not sold accidentally;

- Review purchase history;

- Check account server correct;

- Remove garage carousel mods;

- Verify crew assigned to tank;

- Contact support with screenshots.

Experience or Credits Issue: XP or Silver Not Counting

Progression problems include experience not awarded, credits missing, battle results wrong, or daily bonuses not applying.

- Complete battle fully (don't quit);

- Check battle results screen;

- Verify premium bonuses active;

- Wait for server synchronization;

- Check reserves/boosters applied;

- Verify daily missions completed;

- Review detailed battle report;

- Check crew experience settings;

- Verify penalties not applied;

- Contact support with replay file.

Ranked or Competitive Problem: Ranked Battles Not Available

Ranked gameplay issues include rank not updating, divisions locked, qualification failing, or rewards not received.

- Check ranked season active;

- Verify rank requirements met;

- Complete qualification battles;

- Check tank tier eligible;

- Wait for rank calculation;

- Verify chevrons/rank points;

- Check season schedule;

- Review ranked rules carefully;

- Verify rewards claimed properly;

- Contact support about discrepancies.

Sound or Audio Fault: No Sound in World of Tanks

Audio problems include no game sound, engine sounds missing, voice commands broken, or music not playing.

- Check device volume settings;

- Verify in-game audio settings;

- Update audio drivers;

- Check correct audio output selected;

- Disable audio mods temporarily;

- Verify sound files not corrupted;

- Repair game client files;

- Check Windows audio services running;

- Test headphones/speakers working;

- Reinstall sound modification package.

Replay or Recording Issue: Battle Replays Not Working

Replay functionality problems include replays not saving, playback errors, replays corrupted, or recording failing.

- Enable replays in game settings;

- Check sufficient disk space;

- Verify replay folder location;

- Update game before watching old replays;

- Check replay file not corrupted;

- Use correct game version for replay;

- Clear replays_cache folder;

- Record using external software;

- Check replay controls keybindings;

- Export replay for compatibility.

Cross-Platform or Console Problem: WoT Console Version Issues

Platform-specific problems include console crashes, controller not working, crossplay disabled, or account not linking.

- Update console system software;

- Check controller batteries/connection;

- Enable crossplay in settings;

- Link Wargaming account properly;

- Verify console subscription active;

- Clear console cache;

- Reinstall game on console;

- Check console online services;

- Verify storage space available;

- Contact console-specific support.