based on user reports and queries over the last 24 hours
Apex Legends outage statistics
During last hour where are reports about Apex Legends not working in regions:
Operating systems of devices, from which fault reports are arriving:
Fault reports are arriving from the networks of this telecom providers:
* for the last hour
- Check your internet connection stability and restart your router if needed
- Verify that Apex Legends servers are online through official status pages
- Disable VPN or proxy services that might interfere with game connectivity
- Ensure your firewall or antivirus isn't blocking the game's network access
- Restart the game client and try logging in again
- Check your EA account status and ensure your credentials are correct
- Verify that your game license is properly activated on your platform
- Clear your platform's cache (Origin, Steam, or console specific cache)
- Wait for the matchmaking system to find suitable players, especially during off-peak hours
- Check if you're experiencing region-specific matchmaking issues
- Ensure your game client is updated to the latest version
- Restart the matchmaking process if you've been in queue for an extended period
- Lower your graphics settings if experiencing frame rate drops
- Update your graphics drivers to the latest compatible version
- Close background applications that might be consuming system resources
- Check for overheating issues on your hardware components
- Ensure your payment method is valid and has sufficient funds
- Check if the in-game store is experiencing temporary outages
- Verify that your platform's wallet has adequate balance for purchases
- Contact support if purchases aren't appearing in your account
- Check your audio device settings in both the game and system preferences
- Verify that voice chat permissions are enabled in your account settings
- Test your microphone and headphones in other applications to isolate the issue
- Adjust voice chat volume and sensitivity settings within Apex Legends
- Monitor official Apex Legends social media for server status updates
- Try switching to a different server region if available
- Report consistent high ping or packet loss to EA support with detailed information
- Avoid peak gaming hours when server load might be higher
- Ensure you have sufficient storage space on your device
- Verify that your platform's download servers are functioning properly
- Restart the download process if it gets stuck or fails
- Check for corrupted game files through your platform's repair function
Apex Legends
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