Is Valorant down today?

How to Contact Valorant Technical Support?

- Submit ticket at https://support-valorant.riotgames.com/hc/requests/new;

- Riot Games Support at support.riotgames.com;

- Check known issues at support-valorant.riotgames.com;

- Report bugs through in-game feedback system;

- Live chat support available on support website;

- Community forums for troubleshooting discussions;

- Twitter support at https://x.com/RiotSupport.

Latest News and Current Information:

- X (Twitter) - https://x.com/PlayVALORANT;

- X (Valorant Status) - https://x.com/ValorантStatus;

- Instagram - https://www.instagram.com/valorant;

- YouTube - https://www.youtube.com/valorant;

- Official Website - https://playvalorant.com;

- Server Status - https://status.riotgames.com;

- Support Page - https://support-valorant.riotgames.com;

- News/Updates - https://playvalorant.com/news.

Valorant Outage: Game Servers Unavailable or Connection Issues

When Valorant experiences an outage, players may encounter connection errors, matchmaking failures, or inability to access game servers.

- Check Valorant server status at status.riotgames.com;

- Check regional server status for your specific area;

- Verify your internet connection is stable;

- Restart Valorant and Riot Client completely;

- Check if Riot Games services are experiencing problems;

- Try connecting to different server regions in settings;

- Wait 15-30 minutes during confirmed outages.

Matchmaking Problem: Cannot Find Match or Queue Issues

Matchmaking issues include infinite searching, failed connections, or extremely long queue times.

- Restart Valorant client and rejoin queue;

- Check if account has competitive restrictions or penalties;

- Verify selected server region is correct and populated;

- Try different game modes (Unrated, Competitive, Spike Rush);

- Check if party members have restrictions or bans;

- Queue during peak hours for faster matches;

- Verify account meets competitive mode requirements;

- Clear queue and re-queue after 3-5 minutes.

Connection Fault: High Ping, Lag, or Packet Loss

Connection problems include high latency, rubber banding, packet loss, or random disconnects.

- Check internet speed and stability (minimum 3 Mbps recommended);

- Use wired Ethernet connection instead of Wi-Fi;

- Close bandwidth-heavy applications during gameplay;

- Select nearest server region in game settings;

- Disable VPN if using one during gameplay;

- Check router QoS settings prioritize gaming traffic;

- Allow Valorant through firewall and antivirus;

- Test connection with network diagnostic tools.

Performance Issue: Low FPS, Stuttering, or Frame Drops

Performance problems include frame rate drops, freezing, stuttering, or game crashes.

- Update graphics drivers to latest version (NVIDIA/AMD);

- Lower graphics settings (resolution, shadows, textures);

- Disable unnecessary background applications;

- Set game to High Priority in Task Manager;

- Cap FPS appropriately in video settings;

- Disable Radeon Anti-Lag or NVIDIA Reflex if causing issues;

- Update Windows to latest version;

- Verify game files through Riot Client.

Vanguard Anti-Cheat Problem: Vanguard Not Running or Errors

Vanguard issues include "Vanguard not initialized" errors or anti-cheat blocking game launch.

- Restart computer completely (Vanguard requires reboot);

- Ensure Vanguard service is running (Services.msc);

- Reinstall Vanguard through Riot Client;

- Check if TPM 2.0 and Secure Boot are enabled;

- Disable conflicting software (some antivirus, RGB software);

- Run Riot Client as administrator;

- Allow Vanguard through Windows Defender;

- Check BIOS settings for virtualization support.

Voice Chat Fault: Microphone Not Working or Audio Issues

Voice chat problems include microphone not transmitting, voice chat unavailable, or audio quality issues.

- Check Windows sound settings and default devices;

- Verify microphone permissions in Windows Privacy settings;

- Test voice settings in Valorant audio options;

- Update audio drivers to latest version;

- Set correct input/output devices in game settings;

- Check if party voice chat is enabled;

- Adjust voice chat volume sliders in settings;

- Disable Nahimic or other audio software causing conflicts.

Account or Login Issue: Cannot Sign In or Authentication Errors

Authentication failures include login errors, account locked messages, or Riot ID problems.

- Verify Riot account credentials are correct;

- Use "Forgot Password" to reset if needed;

- Check email spam folder for verification messages;

- Clear Riot Client cache and restart;

- Disable VPN during login;

- Check if account was suspended (check email);

- Verify two-factor authentication if enabled;

- Try logging in through website first.

Error Code Problem: VAN Errors or Specific Error Messages

Error codes include VAN 68, VAN 81, VAN 135, VAN 152, VAN 1067, and others.

- VAN 68: Restart Vanguard service or reboot computer;

- VAN 81: Update Windows and graphics drivers;

- VAN 135/152: Connection issues, check internet and firewall;

- VAN 1067: TPM/Secure Boot issues, enable in BIOS;

- VAN 6: Blocked by Vanguard, remove conflicting software;

- Check Riot Support for specific error code solutions;

- Reinstall Vanguard for persistent errors;

- Submit support ticket with error details.

Purchase or Store Issue: VP Not Appearing or Battle Pass Problems

Store problems include Valorant Points not credited, skins not appearing, or Battle Pass issues.

- Restart Valorant client to refresh store;

- Check transaction history in Riot account;

- Wait up to 24 hours for purchases to appear;

- Verify payment was processed successfully;

- Check email for purchase confirmation;

- Clear client cache and restart;

- Verify Battle Pass is equipped in Collections;

- Contact Riot Support for missing purchases.

Ranked or Competitive Fault: Rank Not Updating or RR Issues

Ranked problems include rank not displaying, incorrect RR gains/losses, or placement issues.

- Wait for match history to update (can take minutes);

- Check career tab for accurate rank information;

- Verify match was competitive mode (not Unrated);

- AFK/disconnect penalties reduce RR gains significantly;

- Performance bonus affects RR changes;

- Check if competitive cooldown is active;

- Rank disparity in party affects RR;

- Contact support only for clear bugs, not RR disagreements.

Crosshair or Settings Problem: Settings Not Saving or Resetting

Settings issues include configurations resetting, crosshair changes not saving, or keybinds lost.

- Check if settings file is read-only (AppData folder);

- Verify cloud sync is enabled in Riot Client;

- Export settings as backup regularly;

- Close Valorant properly (don't force close);

- Run Riot Client with proper permissions;

- Disable cloud sync if causing conflicts;

- Manually backup settings files from AppData;

- Reinstall game if settings corruption persists.

Agent or Cosmetic Issue: Skins Not Appearing or Agent Locked

Cosmetic problems include skins not equipping, agents showing as locked, or loadout issues.

- Restart Valorant client completely;

- Verify items in Collections tab;

- Check if agent contract is actually completed;

- Equip items before match starts;

- Clear client cache and restart;

- Verify purchases in account transaction history;

- Check if skin buddy/spray is actually owned;

- Contact support for missing purchased content.