based on user reports and queries over the last 24 hours
Orange outage statistics
- Customer Service: 3900 (from Orange mobile), 0800 100 740 (from landline)
- Customer Service International: +33 6 07 62 64 64
- Business Support: 3901 (from Orange mobile)
- Website: https://www.orange.fr/portail
- X: https://x.com/Orange
- Facebook: https://facebook.com/Orange
- Instagram: https://instagram.com/orange
- YouTube: https://www.youtube.com/user/Orange
- LinkedIn: https://www.linkedin.com/company/orange
- Check network coverage in your area using Orange's coverage map
- Restart your device to refresh network connection
- Ensure your SIM card is properly inserted and not damaged
- Verify your account balance and top up if necessary
- Enable mobile data in your device settings
- Check if you've exceeded your data limit
- Reset network settings on your device
- Contact customer service to check for network outages
- Move to an area with better signal reception
- Check for software updates on your device
- Remove any protective case that might interfere with signal
- Test with another device to isolate the problem
- Download the Orange app to manage your account
- Check your billing statements regularly
- Set up automatic payments to avoid service interruption
- Contact support for billing discrepancies
- Activate roaming services before traveling
- Check roaming packages and rates
- Disable data roaming if not needed to avoid charges
- Save customer service number for destination country
Orange
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