based on user reports and queries over the last 24 hours
Mozambique outage statistics
Outages in Mozambique can occur for a variety of technical and administrative reasons. Below are the most common causes reported by users and confirmed by service providers:
- Scheduled maintenance — the service or its infrastructure is temporarily taken offline for planned technical work;
- DDoS attack — the service or ISP infrastructure is being targeted by a distributed denial-of-service attack, causing disruption for all users;
- Government or regulatory block — access has been restricted by order of a government authority, court ruling, or antivirus/security software;
- ISP connectivity issues — your internet service provider is experiencing network-level problems affecting routing or traffic delivery;
- Browser malfunction — your browser may need an update, or a conflicting extension may be interfering with page loading;
- Outdated app version — the mobile or desktop app may require an update; active VPN or proxy tools can also cause connection failures;
- 404 (Not Found) — the page you requested does not exist or the URL is incorrect; double-check the address;
- 403 (Forbidden) — you do not have permission to access this resource; this may be due to geo-restrictions or account limitations;
- 502 (Bad Gateway) / 504 (Gateway Timeout) — the server is overloaded or temporarily unavailable; this is typically resolved by the provider's technical team within minutes to hours.
> Our outage detector aggregates real-time reports from users across Mozambique and cross-references them with data from regional ISPs, giving you the most accurate and up-to-date outage picture.
Has your home internet in Mozambique stopped working — pages won't load, the Wi-Fi shows no signal, or your connection keeps dropping? This is one of the most frequently reported issues by users across Mozambique. There are several possible causes: scheduled ISP maintenance, physical line damage, router failure, or a broader network disruption in your area.
Local internet service providers occasionally carry out infrastructure upgrades or emergency repairs that may temporarily affect your connection quality.
🔧 What to do if home internet is down in Mozambique:
- Restart your router — unplug it from the power socket, wait 30 seconds, then plug it back in; this resolves the majority of temporary issues;
- Check all cable connections — make sure the cable running from the wall to your router is firmly connected at both ends;
- Test another device — if only one device is affected, the problem may be with that device rather than your connection;
- Check our outage map for Mozambique — there may be a confirmed network disruption or planned maintenance in your area;
- Contact your ISP's support line — if the outage persists for more than 30 minutes with no updates on our monitor.
Is mobile internet in Mozambique running slowly, failing to load websites, or causing apps such as WhatsApp, Instagram, YouTube, or Telegram to stop working? Mobile internet disruptions are among the most commonly reported outages in Mozambique and can affect users across all major operators.
The most frequent causes include network congestion during peak hours, operator-side technical failures, and temporary restrictions imposed by regulatory authorities.
🔧 How to fix mobile internet issues in Mozambique:
- Restart your smartphone — a simple reboot clears temporary network errors and re-establishes the connection to your operator's tower;
- Confirm mobile data is enabled — check your quick settings panel and ensure data is not accidentally turned off;
- Switch network mode — go to your network settings and try switching between 5G, 4G, and 3G to find a stable connection;
- Remove and reinsert your SIM card — this can resolve authentication issues between your device and the network;
- Check your operator's status page or our outage monitor — if multiple users in Mozambique are reporting the same issue, it is likely a provider-level outage.
Are calls in Mozambique failing to connect, contacts showing as unreachable, or your phone displaying "No Network" or "Emergency Calls Only"? Mobile signal loss is distinct from internet issues and can be caused by base station faults, SIM card problems, physical obstructions, or planned maintenance by your mobile operator.
Signal outages can be localised to a specific district or neighbourhood, or affect an entire region of Mozambique depending on the scale of the fault.
🔧 What to check when there is no mobile signal in Mozambique:
- Restart your phone — this forces your device to re-scan for available networks and reconnect to the nearest tower;
- Remove and reinsert your SIM card — a loose or dirty SIM contact can cause signal loss even when the network is functioning normally;
- Toggle Airplane Mode on and off — this is a quick way to reset your phone's connection to the mobile network without a full restart;
- Manually select a network operator — in your phone's network settings, disable automatic selection and manually choose an available operator in Mozambique;
- Check for regional outage reports — search social media or our outage tracker to see whether other users in your area of Mozambique are experiencing the same issue.
Has your digital or cable TV signal in Mozambique disappeared, channels stopped switching, the screen gone black, or an error code appeared on your set-top box? TV signal disruptions can affect both cable subscribers and satellite/DTH users in Mozambique and are typically caused by equipment faults, cable damage, weather interference with satellite dishes, or a technical failure at the provider's broadcast centre.
🔧 What to do when TV signal is lost in Mozambique:
- Restart your set-top box or DTH receiver — switch it off completely at the power socket, wait 60 seconds, then restart;
- Inspect all cable connections — check both the coaxial cable connected to your receiver and the cable running to your satellite dish or wall socket;
- Check your satellite dish alignment — strong wind or physical impact can shift the dish angle, causing signal loss;
- Run a fresh channel scan — in your receiver settings, initiate a new automatic channel search to re-acquire the broadcast signal;
- Check our outage summary for Mozambique — planned maintenance or a regional broadcast fault may already be confirmed;
- Contact your TV provider's support team — if no outage is listed and the issue persists after all steps above.
- The servers are undergoing scheduled maintenance;
- The service or ISP infrastructure has been hit by a DDoS attack;
- Access has been blocked by a government authority order or antivirus software;
- The internet service provider (ISP) is experiencing connectivity issues;
- Browser malfunction — an update may be required or an incompatible extension is running;
- App issues may be caused by an outdated version, active VPN or proxy tools, or no internet connection.
- The browser shows a 404 (Not Found) error — check that the URL you entered is correct;
- A 403 (Forbidden) error — indicates you do not have permission to access this page;
- Status codes 502 (Bad Gateway) or 504 (Gateway Timeout) — indicate a server-side problem, often caused by server overload or a DDoS attack. Please wait for the service's technical support team to resolve the issue.
Has your home internet in Mozambique stopped working — pages won't load, Wi-Fi has no signal, or the connection is unstable? There could be several reasons: scheduled ISP maintenance, equipment failure, or a line fault. ISPs such as Jio, Airtel, BSNL, and ACT Fibernet occasionally carry out work that may temporarily affect your connection.
🔧 What to do:
- Restart your router — this fixes most common issues;
- Check that the cable is properly connected to the router;
- Visit your ISP's website or check our outage monitor — there may be a network disruption in your area.
Is mobile internet in Mozambique running slow, websites not loading, or apps like WhatsApp and Instagram not working? The most common causes are network congestion, operator-side disruptions, or temporary restrictions. This can affect users of Jio, Airtel, Vi (Vodafone Idea), and BSNL.
🔧 Solutions:
- Restart your phone and make sure mobile data is turned on;
- Switch your network mode (for example, from 4G to 3G);
- Check your operator's website or app to see if there are any reported outages in your area.
Having trouble with voice calls in Mozambique? Calls aren't connecting, contacts are unreachable, or you're seeing "No Network"? This could be caused by a base station fault, a SIM card issue, or ongoing technical maintenance by your operator.
🔧 What to check:
- Restart your phone;
- Remove and reinsert your SIM card;
- Check signal availability and manually switch to another operator if possible (e.g., from Jio to Airtel);
- Look for widespread complaints about connectivity issues in your region on social media or outage tracking sites.
If the digital or cable TV signal in Mozambique has disappeared, channels aren't switching, the screen is black, or an error message is appearing — there may be a technical fault with your provider, an equipment issue, or a broadcast interruption. This can affect DTH services such as Tata Play, Dish TV, Airtel Digital TV, and Sun Direct.
🔧 What you can do:
- Restart your set-top box or DTH receiver;
- Check the cable and dish antenna connections;
- Try running a fresh channel scan;
- Visit your provider's website or check our outage summary — maintenance work may be underway in your region.
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