Is Kwork down today?

How to Contact Kwork Technical Support?

- Official Website at https://kwork.com;

- Support Center at https://kwork.com/support;

- Submit ticket through account dashboard;

- Help section at https://kwork.com/help;

- Regional support available on local Kwork sites;

- Live chat available for registered users.

Latest News and Current Information:

- Official Website - https://kwork.com;

- Help Center - https://kwork.com/help;

- Kwork Blog - https://kwork.com/blog;

- VK - https://vk.com/kwork;

- Telegram - https://t.me/kwork_official;

- YouTube - https://www.youtube.com/c/Kwork;

- Instagram - https://www.instagram.com/kwork.ru;

- Facebook - https://www.facebook.com/kwork.com;

- Support available through user dashboard;

- Community forum available for users.

Kwork Platform Outage: Freelance Marketplace Service Down

Service disruptions manifest as Kwork website not loading, account login failing, gig pages unavailable, messaging system down, or complete platform inaccessible.

- Check internet connection stable;

- Refresh browser or restart it;

- Clear browser cache and cookies;

- Try different browser;

- Disable VPN or proxy temporarily;

- Try incognito/private mode;

- Wait 15-30 minutes for recovery;

- Switch between WiFi and mobile data;

- Check Kwork social media for announcements;

- Contact Kwork support if persists.

Kwork Account or Login Problem: Cannot Access Freelancer Account

Login issues include password incorrect, verification code not received, account suspended, two-factor authentication failing, or "access denied" error.

- Reset password via email;

- Check account credentials correct;

- Request new verification code;

- Check email spam folder;

- Verify phone number current;

- Try alternative login method;

- Clear browser cookies;

- Check account not banned;

- Verify email address confirmed;

- Contact support for lockout.

Payment or Withdrawal Issue: Kwork Money Transfer Not Working

Payment problems include withdrawal failing, payment method rejected, funds not arriving, commission incorrect, or "payment unavailable" error.

- Verify payment method linked correctly;

- Check minimum withdrawal amount met;

- Ensure account verified fully;

- Wait for processing period (up to 72h);

- Check payment details accurate;

- Verify no active disputes;

- Check commission rates current;

- Contact payment provider;

- Review transaction history;

- Submit ticket to support.

Order or Gig Problem: Kwork Project Not Processing

Order issues include gig not publishing, order stuck in queue, delivery rejected, revision request failing, or completion blocked.

- Check gig meets platform requirements;

- Verify all fields filled correctly;

- Review order details carefully;

- Upload files in correct format;

- Check delivery within deadline;

- Communicate with buyer/seller;

- Provide revision as requested;

- Check for violation warnings;

- Update portfolio if required;

- Contact support for assistance.

Messaging or Chat Fault: Kwork Communication System Down

Messaging problems include messages not sending, chat not loading, notifications missing, attachment upload failing, or conversation disappeared.

- Refresh page or restart app;

- Check internet connection stable;

- Clear browser cache;

- Try different browser/device;

- Check file size within limits;

- Verify message length acceptable;

- Enable browser notifications;

- Check spam/archived messages;

- Wait for message delivery;

- Report bug to support.

Kwork Seller Dashboard Issue: Statistics or Analytics Not Updating

Dashboard problems include views not counting, statistics frozen, rating not updating, earnings incorrect, or portfolio not displaying.

- Refresh dashboard page;

- Clear browser cache;

- Wait for statistics update (24h delay);

- Check filters applied correctly;

- Verify timezone settings;

- Log out and log in again;

- Try different browser;

- Check for maintenance announcements;

- Compare with mobile app;

- Contact support if persists.

Search or Discovery Problem: Kwork Gigs Not Appearing

Search issues include gigs not showing in results, filters not working, sorting incorrect, featured gigs missing, or category empty.

- Refresh search page;

- Clear search filters;

- Try different keywords;

- Check category selected correctly;

- Verify gig status active;

- Review gig optimization;

- Check ranking factors;

- Wait for indexing (new gigs);

- Use advanced search options;

- Report search bug.

Verification or KYC Issue: Kwork Account Verification Failing

Verification problems include documents rejected, verification stuck, photo not accepted, address proof failing, or identity confirmation error.

- Upload clear document photos;

- Ensure documents valid and current;

- Check file format supported;

- Verify personal data matches documents;

- Use correct document type;

- Avoid blurry or cropped images;

- Check document not expired;

- Resubmit with corrections;

- Wait for review (up to 72h);

- Contact verification support.

Dispute or Resolution Problem: Kwork Conflict Not Resolving

Dispute issues include complaint not processed, refund stuck, arbitration delayed, evidence not accepted, or resolution unfair.

- Provide clear evidence;

- Communicate professionally with party;

- Upload relevant screenshots;

- Follow platform dispute guidelines;

- Wait for support review;

- Check response deadlines;

- Escalate if no resolution;

- Review terms of service;

- Document all communication;

- Request arbitration decision review.

Notification or Alert Fault: Kwork Alerts Not Working

Notification problems include email notifications missing, push alerts not arriving, order notifications delayed, or preferences not saving.

- Check notification settings enabled;

- Verify email address correct;

- Check email spam folder;

- Enable browser notifications;

- Check mobile app permissions;

- Test notification settings;

- Update notification preferences;

- Disable email filters;

- Check email provider not blocking;

- Re-enable notifications.

Mobile App Performance Issue: Kwork App Running Slow

Performance problems include app lagging, crashes, freezing, slow loading, or features unavailable on mobile.

- Update app to latest version;

- Restart device completely;

- Clear app cache and data;

- Reinstall app from store;

- Check device storage available;

- Close background apps;

- Check internet speed adequate;

- Use desktop version alternatively;

- Report bug via app;

- Check device compatibility.