Is GoDaddy down today?

How to Contact GoDaddy Technical Support?

- Support Center at https://www.godaddy.com/help;

- Phone support: 480-505-8877 (24/7);

- Live chat at https://www.godaddy.com/contact-us;

- Help Center at https://www.godaddy.com/help;

- Community forum at https://community.godaddy.com;

- Status page: https://status.godaddy.com.

Latest News and Current Information:

- Official Website - https://www.godaddy.com;

- Help Center - https://www.godaddy.com/help;

- Status - https://status.godaddy.com;

- Blog - https://www.godaddy.com/garage;

- X (Twitter) - https://twitter.com/GoDaddy;

- Facebook - https://www.facebook.com/GoDaddy;

- YouTube - https://www.youtube.com/user/GoDaddy;

- LinkedIn - https://www.linkedin.com/company/godaddy;

- Instagram - https://www.instagram.com/godaddy;

- Community - https://community.godaddy.com.

GoDaddy Outage: Domain and Hosting Service Down

Service disruptions manifest as GoDaddy not loading, websites down, control panel inaccessible, email not working, or complete platform unavailable.

- Check GoDaddy status at https://status.godaddy.com;

- Refresh browser page completely;

- Verify stable internet connection;

- Clear browser cache and cookies;

- Try different browser (Chrome/Firefox);

- Wait 15-30 minutes during maintenance;

- Check firewall not blocking GoDaddy;

- Switch between WiFi and mobile data;

- Try incognito/private browsing mode;

- Monitor @GoDaddy for service updates.

Website or Hosting Problem: GoDaddy Hosted Site Not Loading

Hosting issues include websites down, "500 Internal Server Error", site timeout, database connection errors, or pages not displaying.

- Check website status from different device;

- Verify domain DNS settings correct;

- Check hosting account not suspended;

- Review cPanel error logs;

- Verify sufficient disk space available;

- Check database server running;

- Restart hosting account if option;

- Verify domain pointing to correct nameservers;

- Check .htaccess file not causing errors;

- Contact GoDaddy hosting support.

Domain or DNS Fault: Domain Not Resolving Correctly

DNS problems include domain not propagating, nameserver errors, DNS records wrong, or subdomain not working.

- Wait 24-48 hours for DNS propagation;

- Verify nameservers configured correctly;

- Check DNS records in DNS Manager;

- Flush local DNS cache: ipconfig /flushdns;

- Test DNS propagation at whatsmydns.net;

- Verify domain not expired;

- Check DNS zone file syntax;

- Update DNS records if changed;

- Verify A/CNAME records correct;

- Contact support for DNS assistance.

Email or Workspace Issue: GoDaddy Email Not Working

Email problems include emails not sending/receiving, login failing, webmail inaccessible, or inbox not syncing.

- Check email settings configured correctly;

- Verify email account credentials;

- Check inbox storage not full;

- Review spam/junk folders;

- Verify SMTP/IMAP settings correct;

- Check email forwarding rules;

- Test webmail login at email.godaddy.com;

- Verify domain email active;

- Check firewall allows email ports;

- Contact email support for help.

Domain Transfer or Registration Problem: Cannot Transfer Domain

Domain transfer issues include transfer failing, authorization code wrong, domain locked, or transfer rejected.

- Unlock domain before transfer;

- Obtain authorization/EPP code;

- Verify domain eligible for transfer;

- Check domain not within 60-day lock;

- Disable domain privacy/WHOIS guard;

- Verify transfer code entered correctly;

- Check email for transfer approval;

- Wait for transfer completion (5-7 days);

- Verify new registrar supports TLD;

- Contact support about transfer status.

SSL Certificate or HTTPS Issue: SSL Certificate Not Working

SSL problems include certificate errors, "Not Secure" warnings, certificate expired, or HTTPS not loading.

- Check SSL certificate installed correctly;

- Verify certificate not expired;

- Renew SSL certificate if needed;

- Check certificate matches domain;

- Verify HTTPS redirect configured;

- Clear browser SSL cache;

- Check certificate chain complete;

- Verify hosting supports SSL;

- Install intermediate certificates;

- Force HTTPS in .htaccess file.

Billing or Payment Problem: GoDaddy Charges or Renewals Failing

Payment issues include charges unexpected, auto-renewal failing, payment declined, or billing information rejected.

- Verify payment method valid;

- Update credit card details;

- Check auto-renewal settings;

- Review billing history/invoices;

- Verify sufficient funds available;

- Check billing address correct;

- Turn off auto-renewal if unwanted;

- Contact bank about declined charges;

- Review domain/hosting renewal dates;

- Dispute charges with billing support.

Control Panel or cPanel Fault: Cannot Access GoDaddy Dashboard

Access problems include control panel not loading, cPanel login failing, dashboard errors, or settings not saving.

- Clear browser cache and cookies;

- Try different browser;

- Verify login credentials correct;

- Check account not suspended;

- Disable browser extensions;

- Try cPanel direct login URL;

- Reset hosting password;

- Check hosting account active;

- Verify IP not blocked;

- Contact support for access help.

WordPress or Website Builder Issue: GoDaddy Managed WordPress Down

WordPress problems include site not loading, admin panel inaccessible, updates failing, or plugins broken.

- Check WordPress site from different device;

- Clear WordPress cache;

- Disable plugins via cPanel;

- Switch to default theme;

- Check database connection;

- Verify PHP version compatible;

- Review error logs in hosting;

- Increase PHP memory limit;

- Restore from backup if available;

- Contact WordPress support team.

Backup or Restore Problem: Cannot Restore GoDaddy Backups

Backup issues include backups not creating, restore failing, backup files missing, or download errors.

- Access backups in cPanel;

- Verify backup schedule enabled;

- Check backup storage available;

- Download backup files locally;

- Restore specific files/databases;

- Verify backup not corrupted;

- Check restore permissions;

- Use File Manager for manual restore;

- Contact support for restore help;

- Create manual backups regularly.

FTP or File Access Issue: Cannot Upload Files via FTP

FTP problems include connection failing, upload errors, permissions denied, or FileZilla not connecting.

- Verify FTP credentials correct;

- Check FTP hostname/port correct;

- Use passive mode in FTP client;

- Check firewall allows FTP;

- Verify file permissions set correctly;

- Try SFTP instead of FTP;

- Check upload file size limits;

- Reset FTP password;

- Use cPanel File Manager instead;

- Contact support about FTP access.

Database or MySQL Problem: GoDaddy Database Not Accessible

Database issues include connection errors, MySQL down, phpMyAdmin not loading, or queries failing.

- Check database credentials correct;

- Verify database hostname correct;

- Check database size limits;

- Optimize database tables;

- Repair corrupted tables;

- Access via phpMyAdmin;

- Check remote database access enabled;

- Verify user permissions granted;

- Review database error logs;

- Contact support for database help.

Security or Malware Issue: Website Hacked or Infected

Security problems include site hacked, malware detected, blacklisted warnings, or unauthorized access.

- Run malware scan immediately;

- Change all passwords (hosting/FTP/database);

- Update WordPress/plugins to latest;

- Check for unauthorized files;

- Remove malicious code;

- Request malware removal service;

- Submit site for review after cleanup;

- Enable Website Security features;

- Restore from clean backup;

- Contact security support team.

Subdomain or Addon Domain Problem: Additional Domains Not Working

Multi-domain issues include subdomains not creating, addon domains failing, redirects wrong, or DNS not updating.

- Create subdomain in cPanel;

- Verify subdomain DNS propagated;

- Check addon domain limit;

- Point addon domain to correct folder;

- Verify nameservers configured;

- Check DNS A records correct;

- Wait for DNS propagation;

- Verify domain not already added;

- Check hosting plan allows addon domains;

- Contact support about domain limits.