based on user reports and queries over the last 24 hours
Ubisoft outage statistics
During last hour where are reports about Ubisoft not working in regions:
Operating systems of devices, from which fault reports are arriving:
Fault reports are arriving from the networks of this telecom providers:
* for the last hour
- Check Ubisoft's official status page for server maintenance announcements
- Verify your internet connection stability
- Restart the Ubisoft Connect client
- Clear the application's cache files
- Update graphics drivers to latest versions
- Verify game files integrity through Ubisoft Connect
- Disable conflicting background applications
- Run the game as administrator
- Reset your Ubisoft account password
- Check if Ubisoft services are undergoing maintenance
- Ensure two-factor authentication is properly configured
- Clear browser cookies and cache for web login
- Verify payment method validity and sufficient funds
- Check regional restrictions on content
- Contact your bank regarding transaction blocks
- Ensure Ubisoft Store service is operational
- Test network connectivity and port forwarding
- Check firewall settings for Ubisoft game exceptions
- Verify NAT type compatibility
- Restart your router and modem
- Manually back up local save files
- Check available cloud storage space
- Ensure stable internet connection during sync
- Contact support for corrupted save recovery
- Pause and resume downloads
- Free up sufficient disk space
- Change download region in settings
- Disable antivirus temporary during large downloads
- Lower in-game graphics settings
- Close bandwidth-intensive applications
- Connect via Ethernet instead of WiFi
- Select servers with better geographical proximity
Ubisoft
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