Is npm down today?

How to Contact npm Technical Support?

- Official Website at https://www.npmjs.com;

- Documentation at https://docs.npmjs.com;

- Support page at https://www.npmjs.com/support;

- GitHub Issues at https://github.com/npm/cli/issues;

- Status Page at https://status.npmjs.org;

- Community Support at https://npm.community;

- Email support for paid accounts.

Latest News and Current Information:

- Official Website - https://www.npmjs.com;

- Documentation - https://docs.npmjs.com;

- Blog - https://github.blog/tag/npm;

- Status Page - https://status.npmjs.org;

- GitHub - https://github.com/npm/cli;

- X (Twitter) - https://twitter.com/npmjs;

- Community Forum - https://npm.community;

- Registry - https://registry.npmjs.org;

- Package Search - https://www.npmjs.com/search;

- Changelog - https://github.com/npm/cli/releases.

npm Registry Outage: Package Manager Service Down

Service disruptions manifest as npm registry unreachable, package installation failing, website not loading, search unavailable, or complete service outage.

- Check npm status: https://status.npmjs.org;

- Verify internet connection stable;

- Test registry connectivity: `npm ping`;

- Try different network/VPN;

- Clear npm cache: `npm cache clean --force`;

- Check firewall not blocking registry;

- Wait 15-30 minutes for recovery;

- Use alternative registry temporarily;

- Check npm version: `npm --version`;

- Monitor @npmjs on X for updates.

Package Installation Problem: npm install Failing

Installation issues include "ERESOLVE" errors, dependency conflicts, permission denied, network timeouts, or checksum mismatches.

- Delete node_modules and package-lock.json;

- Run `npm install` with clean state;

- Try `npm install --legacy-peer-deps`;

- Use `npm install --force` cautiously;

- Check package.json syntax valid;

- Verify Node.js version compatible;

- Fix permission issues with proper ownership;

- Clear cache: `npm cache verify`;

- Check disk space available;

- Review error messages carefully.

Authentication or Login Fault: Cannot Publish or Access Private Packages

Authentication problems include login failing, token expired, 2FA issues, publish denied, or scope access errors.

- Login again: `npm login`;

- Verify credentials correct;

- Check authentication token: `npm whoami`;

- Generate new access token;

- Complete 2FA authentication properly;

- Verify organization membership;

- Check package scope permissions;

- Review .npmrc configuration;

- Use npm token list to check tokens;

- Revoke and recreate tokens if needed.

Dependency Resolution Issue: npm Package Conflicts

Dependency problems include version conflicts, peer dependency errors, "unable to resolve" messages, or circular dependencies.

- Review package-lock.json conflicts;

- Update dependencies: `npm update`;

- Use `npm ls` to check dependency tree;

- Resolve peer dependencies manually;

- Try `npm dedupe` to optimize;

- Check for deprecated packages;

- Use npm-check-updates tool;

- Specify exact versions in package.json;

- Review breaking changes in updates;

- Test with fresh installation.

npm Script or Command Fault: Scripts Not Running

Script execution issues include "command not found", PATH errors, script failures, environment variables missing, or cross-platform issues.

- Verify script defined in package.json;

- Check script syntax correct;

- Use npx for package binaries;

- Review PATH environment variable;

- Check node_modules/.bin exists;

- Use cross-platform tools (cross-env);

- Verify required packages installed;

- Check for typos in script names;

- Review script error output;

- Test scripts individually.

Network or Proxy Problem: npm Registry Connection Issues

Network problems include connection timeouts, SSL errors, proxy configuration issues, DNS failures, or slow downloads.

- Configure proxy: `npm config set proxy`;

- Set registry URL: `npm config set registry`;

- Disable strict SSL if needed: `npm config set strict-ssl false`;

- Check DNS resolving registry.npmjs.org;

- Verify corporate firewall settings;

- Try alternative registry mirror;

- Check network latency;

- Use VPN if geo-blocked;

- Configure timeout settings;

- Test with curl/wget to registry.

Package Publishing Issue: Cannot Publish to npm

Publishing problems include "package already exists", version errors, access denied, tarball issues, or validation failures.

- Verify package name available;

- Update version in package.json;

- Check package scope correct;

- Review .npmignore or files field;

- Verify logged in: `npm whoami`;

- Check publish access permissions;

- Validate package.json: `npm pack`;

- Review npm version policy;

- Check for typos in package name;

- Use `npm publish --dry-run` to test.

npm Cache or Lock File Problem: Cache Corruption Issues

Cache problems include corrupted cache, lock file conflicts, integrity check failures, or stale cache data.

- Clear cache completely: `npm cache clean --force`;

- Verify cache: `npm cache verify`;

- Delete package-lock.json and reinstall;

- Check cache location: `npm config get cache`;

- Remove node_modules folder;

- Use `npm ci` for clean install;

- Check disk not full or corrupted;

- Review cache permissions;

- Disable cache temporarily for testing;

- Rebuild cache from scratch.

Version or Compatibility Fault: Node.js/npm Version Issues

Compatibility problems include "engine not compatible", npm command errors, deprecated npm warnings, or feature unavailability.

- Check Node.js version: `node --version`;

- Update npm: `npm install -g npm@latest`;

- Use nvm to switch Node versions;

- Verify engines field in package.json;

- Check package compatibility matrix;

- Update to LTS Node.js version;

- Review deprecation warnings;

- Use compatible npm version;

- Check package requirements;

- Test with recommended versions.

Security Vulnerability Issue: npm Audit Finding Problems

Security problems include high-severity vulnerabilities, audit failures, outdated dependencies, or malicious packages detected.

- Run security audit: `npm audit`;

- Fix vulnerabilities: `npm audit fix`;

- Use `npm audit fix --force` carefully;

- Review audit report details;

- Update vulnerable packages manually;

- Check for available patches;

- Consider alternative packages;

- Monitor security advisories;

- Use Snyk or similar tools;

- Report suspicious packages to npm.

Scoped Package or Organization Problem: Scope Access Issues

Scoped package issues include scope not found, organization permissions, private package access, or billing problems.

- Verify scope syntax: `@scope/package`;

- Check organization membership;

- Review package access settings;

- Verify subscription active;

- Check team permissions;

- Configure .npmrc for scope;

- Use correct registry for scope;

- Verify billing information;

- Review organization settings;

- Contact support for access issues.

npm Workspace or Monorepo Fault: Workspace Configuration Issues

Workspace problems include package linking errors, dependency hoisting issues, workspace not detected, or script execution failures.

- Check workspaces field in root package.json;

- Verify workspace paths correct;

- Use npm 7+ for workspace support;

- Run workspace-specific commands correctly;

- Check symlinks created properly;

- Review workspace dependency resolution;

- Use `npm ls --all` to check tree;

- Verify no circular workspace dependencies;

- Check workspace protocol usage;

- Test individual workspace packages.