Is GitHub down today?

How to Contact GitHub Technical Support?

- Help Center at https://docs.github.com;

- Submit ticket at https://support.github.com;

- Community forum at https://github.community;

- X (Twitter) @githubstatus for status;

- Contact support (paid plans);

- Status page: https://www.githubstatus.com.

Latest News and Current Information:

- Official Website - https://github.com;

- X (Twitter) - https://twitter.com/github;

- Status - https://www.githubstatus.com;

- Blog - https://github.blog;

- YouTube - https://www.youtube.com/github;

- LinkedIn - https://www.linkedin.com/company/github;

- Docs - https://docs.github.com;

- Community - https://github.community;

- Changelog - https://github.blog/changelog;

- Facebook - https://www.facebook.com/GitHub.

GitHub Outage: Code Hosting Platform Service Down

Service disruptions manifest as GitHub not loading, repositories inaccessible, dashboard blank, login errors, or complete platform unavailable.

- Check GitHub status at https://www.githubstatus.com;

- Refresh browser page completely;

- Verify stable internet connection;

- Clear browser cache and cookies;

- Try different browser (Chrome/Firefox);

- Wait 15-30 minutes during maintenance;

- Check firewall not blocking GitHub;

- Switch between WiFi and mobile data;

- Try incognito/private browsing mode;

- Monitor @githubstatus for service updates.

Repository or Code Problem: Cannot Access GitHub Repositories

Repository access issues include repos not loading, "404 not found" errors, files missing, or repositories displaying blank.

- Refresh page to reload repository;

- Check repository visibility settings;

- Verify account has access rights;

- Clear browser cache completely;

- Check repository not deleted/archived;

- Verify organization permissions;

- Try GitHub CLI instead;

- Check repository URL correct;

- Verify branch exists;

- Contact repository owner for access.

Login or Authentication Issue: Cannot Access GitHub Account

Authentication problems include login failing, password rejected, two-factor authentication errors, SSH key issues, or account locked.

- Verify username and password correct;

- Use "Forgot password" for reset;

- Check 2FA code entering correctly;

- Verify SSH keys configured properly;

- Clear browser cookies and retry;

- Try personal access token instead;

- Check account not suspended;

- Verify email address confirmed;

- Remove and re-add SSH key;

- Submit ticket for account recovery.

Push or Pull Fault: Git Operations Failing on GitHub

Git operation issues include push rejected, pull failing, "permission denied" errors, merge conflicts, or authentication errors.

- Check repository permissions granted;

- Verify SSH/HTTPS credentials correct;

- Update Git to latest version;

- Check branch protection rules;

- Verify remote URL configured;

- Try force push cautiously;

- Check file size limits (100MB);

- Clear Git credential cache;

- Verify network allows Git protocol;

- Contact admin about access rights.

Actions or CI/CD Problem: GitHub Actions Not Running

Workflow issues include Actions not triggering, jobs failing, runners offline, or workflow syntax errors.

- Check workflow file syntax valid;

- Verify Actions enabled in repository;

- Check runner availability;

- Review workflow logs for errors;

- Verify secrets configured correctly;

- Check billing/usage limits;

- Test workflow locally if possible;

- Verify trigger events correct;

- Check required checks passing;

- Update action versions used.

Pages or Website Issue: GitHub Pages Not Deploying

GitHub Pages problems include site not publishing, 404 errors, build failing, or custom domain not working.

- Check Pages enabled in settings;

- Verify source branch configured;

- Review build/deployment logs;

- Check custom domain DNS settings;

- Wait for build completion;

- Verify HTTPS enforcement settings;

- Check file structure correct;

- Clear browser cache for site;

- Verify Jekyll configuration if used;

- Check Pages quota not exceeded.

Pull Request or Review Problem: PRs Not Working

Pull request issues include PRs not creating, reviews failing, merging blocked, or status checks stuck.

- Check branch up to date;

- Verify required reviews completed;

- Check status checks passing;

- Review branch protection rules;

- Verify no merge conflicts;

- Check required checks configured;

- Update PR branch from base;

- Verify permissions to merge;

- Check draft PR status;

- Review merge queue settings.

Issues or Projects Fault: Issue Tracking Not Working

Issue management problems include issues not creating, labels missing, milestones broken, or project boards not updating.

- Refresh page to reload issues;

- Check issue template used correctly;

- Verify permissions to create issues;

- Check filters applied on view;

- Clear browser cache;

- Verify project board automation;

- Check issue not already exists;

- Review repository settings;

- Verify labels exist;

- Try different browser.

Notifications or Alerts Issue: GitHub Notifications Not Received

Notification problems include alerts missing, email notifications off, watch settings ignored, or notification feed empty.

- Check notification settings in profile;

- Verify email preferences configured;

- Check repository watch settings;

- Review email spam folder;

- Enable web notifications;

- Verify email address verified;

- Check notification filters;

- Test with manual @mention;

- Review custom routing settings;

- Check email provider not blocking.

Gist or Code Snippet Problem: GitHub Gist Not Working

Gist functionality issues include gists not creating, snippets not loading, embed codes broken, or search failing.

- Refresh gist page;

- Check gist visibility settings;

- Verify account logged in;

- Clear browser cache;

- Try creating new gist;

- Check embed code syntax;

- Verify gist not deleted;

- Check file size limits;

- Try different browser;

- Review gist permissions.

Organization or Team Issue: GitHub Organization Settings Problem

Organization management problems include members not adding, team permissions wrong, billing issues, or settings not saving.

- Verify organization owner permissions;

- Check member invitation sent;

- Review team role assignments;

- Verify billing current;

- Check organization plan limits;

- Review security settings;

- Check SAML/SSO configuration;

- Verify member accepts invitation;

- Review audit log for changes;

- Contact GitHub billing support.

Codespaces or Development Environment Fault: Codespaces Not Starting

Codespaces issues include environment not launching, connection failing, timeouts, or filesystem errors.

- Check Codespaces quota available;

- Verify repository configuration valid;

- Restart Codespace completely;

- Check internet connection stable;

- Verify machine type sufficient;

- Review devcontainer.json settings;

- Check prebuild status;

- Clear Codespace cache;

- Delete and recreate Codespace;

- Verify billing/usage limits.

Security or Dependabot Problem: Security Alerts Not Working

Security feature issues include Dependabot not updating, alerts missing, scanning failing, or vulnerability warnings ignored.

- Enable Dependabot in settings;

- Check security alerts permissions;

- Review dependency graph;

- Verify scanning enabled;

- Check alert notification settings;

- Review Dependabot pull requests;

- Verify repository language supported;

- Check manifest files correct;

- Review security policy;

- Update dependencies manually.

API or Integration Issue: GitHub API Returning Errors

API problems include rate limiting, authentication failures, webhook not firing, or integration broken.

- Check API rate limits;

- Verify authentication token valid;

- Review API endpoint correct;

- Check webhook payload delivery;

- Verify token scopes sufficient;

- Test API with curl/Postman;

- Check API version used;

- Review webhook secret configured;

- Verify firewall allows webhooks;

- Check integration logs.

Mobile App or Desktop Malfunction: GitHub App Not Working

Application problems include mobile app crashing, desktop app freezing, sync failing, or notifications broken.

- Update GitHub app to latest;

- Clear app cache and data;

- Restart device completely;

- Check sufficient storage available;

- Verify account logged in correctly;

- Reinstall app from store;

- Check stable internet connection;

- Grant necessary app permissions;

- Try web version instead;

- Report crashes with logs.