Is LoL down today?

How to Contact League of Legends Technical Support?

- Support tickets at support.riotgames.com;

- Help Center at support-leagueoflegends.riotgames.com;

- Submit request through League client;

- Live chat support during business hours;

- Community boards at boards.na.leagueoflegends.com;

- X (Twitter) @RiotSupport for status updates;

- Reddit r/leagueoflegends for community help;

- Discord communities for peer support;

- Email support for account recovery issues;

- Check server status at status.riotgames.com.

Latest News and Current Information:

- Official Website - https://www.leagueoflegends.com;

- Server Status - https://status.riotgames.com;

- Support - https://support.riotgames.com;

- X (Twitter) - https://x.com/LeagueOfLegends;

- X Support - https://x.com/RiotSupport;

- YouTube - https://www.youtube.com/leagueoflegends;

- Facebook - https://www.facebook.com/leagueoflegends;

- Instagram - https://www.instagram.com/leagueoflegends;

- Reddit - r/leagueoflegends for discussions;

- Twitch - https://www.twitch.tv/riotgames for esports.

League of Legends Outage: Game Unavailable or Server Not Responding

Service disruptions manifest as unable to login, stuck on loading screen, matches not starting, disconnections, or complete server unavailability.

- Check League of Legends server status at status.riotgames.com;

- Verify your region server operational (NA, EUW, EUNE, KR, etc.);

- Restart League of Legends client completely;

- Check internet connection stable without packet loss;

- Wait 15-30 minutes during scheduled maintenance windows;

- Monitor Riot Games social media for outage announcements;

- Try logging in after clearing client cache;

- Check if issue affects specific game modes only;

- Switch to different network if possible;

- Use Riot Games support status page for updates.

Login or Authentication Problem: Cannot Access Account

Account access issues include login failures, incorrect password errors, two-factor authentication problems, or session timeout issues.

- Verify username and password entered correctly;

- Use "Forgot Password" feature for credential reset;

- Check email inbox and spam for verification codes;

- Clear League client cache and cookies;

- Attempt login from different device or network;

- Verify two-factor authentication code current and valid;

- Disable VPN if using during login;

- Check Riot Account status not suspended;

- Try logging in via Riot Games website first;

- Contact Riot Support for account recovery assistance.

Connection Fault: Constant Disconnections or High Ping

Network stability problems include frequent disconnects, extremely high ping, lag spikes, or "Attempting to Reconnect" errors.

- Test internet speed and stability (minimum 3 Mbps);

- Close bandwidth-consuming applications and downloads;

- Connect via ethernet cable instead of WiFi;

- Restart router and modem completely;

- Disable VPN or proxy services;

- Check firewall not blocking League of Legends ports;

- Change DNS settings (Google DNS: 8.8.8.8, 8.8.4.4);

- Contact ISP if persistent connection issues;

- Try low-spec mode in client settings;

- Play during off-peak hours for better stability.

Matchmaking Issue: Cannot Find Matches or Queue Stuck

Match finding problems involve endless queue times, matchmaking errors, queue dodges causing issues, or unable to join game modes.

- Check game mode available and not disabled;

- Verify account level requirements met for mode;

- Restart client and rejoin matchmaking queue;

- Try different game mode to isolate issue;

- Check ranked restrictions or MMR requirements;

- Verify no active queue dodge penalties;

- Wait during off-peak hours with fewer players;

- Check party members eligible for selected queue;

- Verify server population sufficient for matchmaking;

- Try solo queue if party queue failing.

In-Game Performance Problem: FPS Drops, Lag, or Crashes

Gameplay performance issues include low frame rates, game freezing, stuttering, client crashes, or visual glitches.

- Lower graphics settings in game options;

- Close all background applications consuming resources;

- Update graphics card drivers to latest version;

- Repair League of Legends client from settings;

- Check device meets minimum system requirements;

- Disable unnecessary visual effects and shadows;

- Run League of Legends as administrator;

- Check device not overheating during gameplay;

- Free up disk space on system drive;

- Reinstall League of Legends for corrupted files.

Champion Select or Draft Fault: Client Issues During Champ Select

Champion selection problems include client freezing, unable to lock champion, trade errors, or dodge causing LP loss.

- Ensure stable internet connection during champion select;

- Restart client before entering ranked games;

- Pre-select champions to avoid last-second issues;

- Check champion ownership before queuing;

- Verify sufficient BE/RP for champion unlock;

- Don't alt-tab excessively during champion select;

- Report client bugs with screenshots to Riot;

- Accept match and lock champion promptly;

- Check timer and don't let selection expire;

- Contact support if unfair dodge penalties applied.

Store or Purchase Problem: Cannot Buy RP, Skins, or Champions

In-game purchase issues include payment failures, RP not delivered, items not unlocking, or transaction errors.

- Verify payment method valid with sufficient funds;

- Check purchase confirmation email from Riot Games;

- Wait 24-48 hours for RP delivery processing;

- Restart client to refresh purchase status;

- Check purchase history in account settings;

- Try different payment method if failing;

- Verify account region matches payment method;

- Check parental controls not blocking purchases;

- Contact Riot Support with transaction details;

- Avoid duplicate purchases while waiting.

Ranked System Problem: LP Gains/Losses or Rank Not Updating

Ranking issues include unexpected LP changes, rank not updating after games, MMR discrepancies, or promotion series errors.

- Wait few minutes for LP and rank synchronization;

- Check match history for game results recorded;

- Verify playing ranked queue not normal games;

- Understand LP gains based on MMR system;

- Check promotion series progress correctly;

- Verify no dodge penalties affecting LP;

- Review ranked restrictions and decay timers;

- Screenshot LP before/after for support tickets;

- Contact Riot Support for significant LP discrepancies;

- Check ranked season status and cutoff dates.

Friends List or Social Feature Fault: Cannot Add or Message Friends

Social functionality issues include friend requests failing, chat not working, party invites broken, or friends list not loading.

- Verify friend's summoner name spelled correctly;

- Include correct tagline after # symbol;

- Restart client to refresh friends list;

- Check friend requests sent and pending;

- Verify not at maximum friends list capacity;

- Try inviting via in-game lobby instead;

- Check chat server status separate from game servers;

- Clear client cache and restart;

- Verify friend on same server region;

- Use Riot ID format: Name#TAG for adding.

Loot or Hextech Crafting Issue: Chests, Keys, or Orbs Not Working

Reward system problems include loot not opening, missing rewards, crafting errors, or chest eligibility issues.

- Check chest eligibility requirements met (S- or higher);

- Verify champion mastery chest already claimed;

- Restart client to refresh loot inventory;

- Check key fragments available to open chests;

- Wait for loot processing after opening;

- Verify honor level requirements for rewards;

- Check event pass missions and token balance;

- Screenshot loot contents before disenchanting;

- Report missing loot with timestamps to support;

- Check collection tab for received content.

Voice Chat Problem: In-Game Voice Not Working

Communication issues include microphone not working, unable to hear teammates, voice chat crackling, or audio device errors.

- Check microphone permissions granted to League client;

- Verify correct audio input/output devices selected;

- Test microphone in system settings first;

- Adjust microphone volume in League settings;

- Check push-to-talk keybind not conflicting;

- Restart client to reset audio system;

- Disable other voice applications (Discord, etc.);

- Check Windows audio settings not muting League;

- Update audio drivers to latest version;

- Use Discord as alternative communication method.

Client Update or Patch Problem: Cannot Update or Install

Update issues include patch download failing, installation errors, stuck updates, or "Unable to Update" messages.

- Run League client as administrator;

- Check sufficient disk space for patch installation;

- Disable antivirus temporarily during update;

- Restart computer and retry update;

- Repair League of Legends client from settings;

- Check firewall allowing League update servers;

- Clear download cache in client settings;

- Download full client installer from website;

- Check internet connection stable during download;

- Contact support if patch consistently fails.

Ban or Suspension Issue: Account Restricted or Penalty Applied

Moderation problems include unexpected bans, chat restrictions, ranked bans, honor level drops, or permanent suspensions.

- Check ban notification email for reason and duration;

- Review Summoner's Code and Terms of Service;

- Verify ban type (chat restriction, ranked ban, permanent);

- Check honor level and restrictions applied;

- Review chat logs and reported behavior;

- Submit ban appeal through Riot Support if warranted;

- Provide evidence if ban believed incorrect;

- Avoid toxic behavior, AFKing, or intentional feeding;

- Wait for temporary ban duration to expire;

- Do not create alternate accounts to evade bans.

Spectator or Replay Problem: Cannot Watch Games or Replays

Observation feature issues include spectate mode not working, replays not loading, recording errors, or playback crashes.

- Check replay file not corrupted or outdated;

- Verify patch version matches replay version;

- Download replay from match history again;

- Check sufficient disk space for replay storage;

- Update graphics drivers for replay playback;

- Lower graphics settings during replay viewing;

- Check replay controls and playback speed;

- Spectate live games from friends list;

- Report replay bugs with match details;

- Use third-party tools like OP.GG for match review.