based on user reports and queries over the last 24 hours
Itch.io outage statistics
- Check if Itch.io's official status page shows any ongoing incidents
- Clear your browser cache and cookies
- Try accessing the site using a different browser or device
- Disable browser extensions temporarily to rule out conflicts
- Ensure you're using the correct email/password combination
- Use the password reset feature if credentials are forgotten
- Check your email spam folder for verification messages
- Verify Two-Factor Authentication codes are entered correctly
- Confirm your payment method details are up to date and valid
- Check with your bank for any transaction blocks or restrictions
- Try an alternative payment method if available
- Ensure your browser's pop-up blocker isn't preventing payment windows
- Verify your internet connection stability and speed
- Check your device's storage space availability
- Disable any download managers or accelerators that might interfere
- Try downloading at a different time if server load is high
- Refresh the search page and try different search terms
- Clear browser cache to ensure latest search functionality loads
- Check if specific tags or categories are affected versus general search
- Reload the page and check your internet connection
- Try accessing the page in incognito/private browsing mode
- Verify the project hasn't been removed or made private by the creator
- Test your internet connection speed and stability
- Avoid peak usage hours when server traffic might be higher
- Connect to a different network if possible
- Check regional server status if available
- Verify file size limits and format requirements are met
- Ensure all required fields are completed in the upload form
- Check if temporary server restrictions are in place during maintenance
- Contact support if uploads repeatedly fail without clear error messages
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