Is Trust Wallet down today?

How to Contact Trust Wallet Technical Support?

- Submit request at trustwallet.com/support;

- Help Center at community.trustwallet.com;

- X (Twitter) @TrustWallet for updates;

- Telegram community channels;

- In-app support chat feature;

- Email support (check official website).

Latest News and Current Information:

- Official Website - https://trustwallet.com;

- X (Twitter) - https://x.com/TrustWallet;

- Reddit - r/trustapp community;

- GitHub - https://github.com/trustwallet;

- Blog - trustwallet.com/blog;

- Community - community.trustwallet.com.

Trust Wallet Outage: App Unavailable or Service Not Responding

Service disruptions manifest as Trust Wallet app not opening, wallet interface frozen, blockchain connections failing, or complete application unavailability.

- Check Trust Wallet social media for maintenance updates;

- Force close and restart app completely;

- Verify stable internet connection active;

- Update Trust Wallet to latest version;

- Clear app cache in device settings;

- Switch between Wi-Fi and mobile data;

- Wait 15-30 minutes during potential maintenance;

- Check if issue affects specific blockchain networks;

- Try accessing wallet from different device;

- Monitor official channels for service status.

Wallet Access Problem: Cannot Open or Restore Trust Wallet

Access issues include unable to open wallet, recovery phrase not working, biometric authentication failing, or passcode errors.

- Verify recovery phrase entered correctly (12/24 words);

- Check word order and spelling accurate;

- Use correct derivation path for restoration;

- Clear app data and import wallet fresh;

- Verify biometric settings enabled properly;

- Reset passcode using recovery phrase;

- Check Trust Wallet app authentic from official store;

- Ensure device OS meets app requirements;

- Try restoring on different device;

- Never share recovery phrase with anyone.

Transaction Fault: Crypto Transfers Not Processing

Transaction problems include sends failing, swaps not executing, pending transactions stuck, or insufficient fee errors.

- Check sufficient balance for amount plus network fees;

- Verify recipient address copied correctly;

- Increase gas/network fee during congestion;

- Wait for blockchain network confirmations;

- Check transaction status on block explorer;

- Verify correct network selected (BSC, ETH, etc.);

- Try canceling and resending stuck transaction;

- Check wallet address not blacklisted;

- Verify smart contract interaction approved;

- Contact support with transaction hash.

Balance Display Issue: Wallet Balance Showing Incorrectly

Balance problems include zero balance showing, tokens missing, incorrect amounts displayed, or portfolio value wrong.

- Pull down to refresh wallet balances;

- Check internet connection stable;

- Add custom token manually if missing;

- Verify correct blockchain network viewing;

- Check balance on blockchain explorer directly;

- Clear app cache and reload;

- Verify token contract address correct;

- Wait for price data synchronization;

- Check wallet not showing test network;

- Screenshot discrepancy for support.

Trust Wallet Deposit Problem: Cryptocurrency Not Arriving

Deposit issues include tokens not appearing, sent to wrong network, address generation errors, or missing incoming transactions.

- Verify sent to correct wallet address;

- Check transaction confirmed on blockchain;

- Ensure correct network used (not cross-chain);

- Wait for required network confirmations;

- Add token manually if not auto-detected;

- Verify minimum deposit amount met;

- Check transaction hash on block explorer;

- Ensure token supported by Trust Wallet;

- Screenshot blockchain confirmation;

- Contact support if funds provably sent.

Swap or Exchange Fault: DEX Integration Not Working

Exchange feature problems include swap button disabled, price quotes not loading, slippage errors, or decentralized exchange failures.

- Check sufficient balance for swap and gas fees;

- Verify both tokens supported for trading;

- Adjust slippage tolerance if needed;

- Check liquidity available for token pair;

- Try swapping smaller amounts;

- Refresh exchange rate quotes;

- Use alternative DEX within app;

- Verify smart contract approvals granted;

- Check network not congested;

- Clear app cache and retry swap.

dApp Browser Issue: Cannot Access Decentralized Applications

Browser functionality problems include dApps not loading, WalletConnect failures, signature requests not appearing, or browser disabled.

- Check dApp browser available in your region;

- Use WalletConnect for restricted regions;

- Clear browser cache in app settings;

- Verify dApp website URL correct;

- Grant necessary wallet permissions;

- Check smart contract interactions enabled;

- Try different dApp or browser;

- Update Trust Wallet to latest version;

- Verify blockchain network matches dApp;

- Test with popular dApps first.

Security or Recovery Problem: Wallet Compromised or Lost Access

Security concerns include unauthorized transactions, wallet hacked, recovery phrase lost, or suspicious activity detected.

- Never share recovery phrase with anyone;

- Transfer funds to new wallet if compromised;

- Check transaction history for unauthorized sends;

- Secure recovery phrase offline immediately;

- Report phishing attempts to Trust Wallet;

- Enable transaction signing notifications;

- Verify official Trust Wallet app only;

- Revoke suspicious smart contract approvals;

- Create new wallet if old one compromised;

- Recovery impossible without phrase - no exceptions.

Staking or Earning Feature Fault: Staking Rewards Not Working

Staking issues include unable to stake tokens, rewards not appearing, unstaking errors, or validator selection problems.

- Check minimum staking amount requirements;

- Verify token supports staking in Trust Wallet;

- Review staking period and lock-up terms;

- Wait for reward distribution schedule;

- Check validator status and performance;

- Verify network fees for staking transaction;

- Understand unstaking waiting periods;

- Check staking APY rates current;

- Review staking transaction confirmed;

- Contact support for missing rewards.

NFT Display Problem: Non-Fungible Tokens Not Showing

NFT-related issues include collectibles tab empty, NFTs not displaying, images not loading, or wrong collection showing.

- Enable NFT feature in wallet settings;

- Pull down to refresh collectibles tab;

- Check NFT on correct blockchain network;

- Verify NFT contract address correct;

- Add NFT collection manually if missing;

- Check metadata loading properly;

- Verify wallet address owns NFT;

- Wait for IPFS image loading;

- Check blockchain explorer for ownership;

- Report display issues with contract details.

Push Notification Issue: Alerts Not Arriving

Notification problems include transaction alerts missing, price notifications not working, security alerts disabled, or notification settings broken.

- Enable notifications in device settings;

- Grant notification permissions to app;

- Check notification settings within Trust Wallet;

- Verify Do Not Disturb not blocking;

- Test notifications with small transaction;

- Check battery optimization not restricting;

- Enable specific notification types wanted;

- Verify internet connection for alerts;

- Update app for notification fixes;

- Reinstall if notifications completely broken.