based on user reports and queries over the last 24 hours
TIDAL outage statistics
- Customer Support: https://support.tidal.com
- Email: support@tidal.com
- Website: https://tidal.com
- X: https://x.com/TIDAL
- Facebook: https://facebook.com/TIDAL
- Instagram: https://instagram.com/tidal
- LinkedIn: https://www.linkedin.com/company/tidal
- Check your internet connection speed (minimum 1 Mbps for standard quality)
- Verify audio quality settings in TIDAL app preferences
- Ensure you're subscribed to HiFi or HiFi Plus plan for high-resolution audio
- Try switching between different audio quality settings to test performance
- Restart the TIDAL application completely
- Clear app cache and data (mobile devices)
- Check for available app updates in your device's app store
- Verify your subscription status is active and payment method is valid
- Reset your password using the Forgot Password feature
- Ensure you're using the correct email associated with your account
- Contact TIDAL support if account access problems persist
- Check email for any service notifications or subscription renewal issues
- Ensure sufficient storage space on your device
- Check internet connection stability during download process
- Verify downloads are enabled in app settings
- Restart the app and attempt downloads again
- Update your device's operating system to latest version
- Check TIDAL's official website for supported devices list
- Ensure your audio equipment supports the audio formats used by the service
- Try using different connection methods (USB, Bluetooth, AirPlay)
- Switch between Wi-Fi and mobile data to identify network issues
- Restart your router and modem
- Disable VPN or proxy services that might interfere with streaming
- Check for regional restrictions if traveling outside your home country
TIDAL
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